Good Cop Bad Cop.

How should a boss behave with his employees? The relations between a boss and an employee are quite important for company productivity. What to do if your subordinate brought the project and is waiting for your approval on trembling legs? How should a good employer react?

Option 1. "Wow, what a fine fellow you are," we say in a lisping voice, - "How quickly and efficiently you did everything!" Although we understand that the task could have been done faster and better. Bottom line of this behavior line: subordinates become impudent and stop improving.

Option 2. We shout: "Why are you making so many mistakes?! There are flaws here, here and here; you need to fix it immediately!" We explain to our friends that we are doing this for the good of the employee himself, we teach him to act correctly. But as a result the employee gets angry and dumps his work as soon as possible.

In general, we have the standard dilemma about which is better - to be a good cop or an evil cop?

According to marketing psychology, it is better to use the Losada coefficient.

Or rather, the correct ratio of positive and negative. We will not torment you for a long time - the golden mean in business is a 3: 1 ratio. Three times we should praise a person, and one time - we point out the shortcomings. The upper value, according to Barbara Fredrickson, is 13: 1. Further compliments destroy the team's effectiveness.

And there is one more issue. Both Lozada and Fredrickson relied on the research of John Gottman, a renowned family therapist, in their work. So, according to him, the secret of a happy marriage does not depend on the number of positive aspects, but on minimizing the negative ones.

Therefore, it is better to maintain the balance of positive and negative when communicating with your spouse. Only in your personal life you should compliment more often - here the optimal ratio is 5: 1.